FocusOne Mortgage, LLC is licensed under the laws of the state of Texas and by state law is subject to regulatory oversight by the Texas Department of Savings and Mortgage Lending. Any consumer wishing to file a complaint against:

FocusOne Mortgage, LLC

 

Should complete, sign, and send a complaint form to:

The Texas Department of Savings and Mortgage Lending,

2601 North Lamar, Suite 201,

Austin, Texas 7870

 

Complaint forms and instructions may be downloaded and printed from the department's website located at: www.sml.texas.gov

 

Or obtained from the department upon request by mail at the address above, by telephone at its toll-free consumer hotline at 1 (877) 276-5550, by fax at (512) 475-1360, or by email at smlinfo@sml.state.tx.us

 

The department maintains the mortgage broker recovery fund to make payments of certain types of judgements against a mortgage broker or loan officer. Not all claims are compensable and a court order of the payment of a claim from the recovery fund before the department may pay a claim. For more information about the recovery fund, please consult subchapter F of the mortgage broker license act on the depertment's website referenced above.